Support

If you are using the Constraint Detection Add-on and need support, you can click on the menu at the top right. There you will find the options ‘Support’ and ‘Documentation’.

Figure 1: Hamburger menu in the UI

If you encounter an error while running the add-on or you need help with a special use case, click on ‘Support’. You will automatically be redirected to the GitHub Issues of the Constraint Detection Add-on and can open a new issue there. Support requests are handled by the Department of Automation of the Hamburg University of Applied Sciences in Germany. For general questions about the use of the add-on, you can click on ‘Documentation’. This will redirect you to this documentation. In other parts of the UI, there are question mark icons which will open a dialog window where you will find short explanations about certain add-on functions. The ‘Select Asset Tree’ Section provides a link to the user guide.

Figure 2: GitHub Issues